Privacy policy
Last Updated: June 01, 2025
Privacy Policy
This Privacy Policy explains how PUFFLE ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website or use our services. By accessing or using our site, you agree to the terms outlined in this policy. If you do not agree, please do not use our services.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal and regulatory reasons. When we do, we will post the updated version on our website and update the "Last updated" date. Please check this page periodically to stay informed.
How We Collect and Use Your Information
We collect personal information in order to provide and improve our services. The types of information we collect and how we use it may vary depending on how you interact with us.
In general, we may use your information to: fulfill your orders and process payments, provide customer support, improve our services and website functionality, send updates or marketing communications (with your consent), comply with legal obligations, and ensure the security of our platform and protect against fraud.
Information You Provide to Us
We collect information that you voluntarily provide to us, including your name, contact details, address, order and payment information, account login credentials (if applicable), and any information you share when you contact us for support.
You may choose not to provide certain information, but doing so may limit your ability to use some of our services.
Information We Collect Automatically
When you use our website, we may collect certain data automatically using cookies and similar technologies. This includes your device and browser type, IP address, time and duration of your visit, pages viewed, and interactions with our site.
These tools help us understand user behavior, improve our services, and personalize your experience.
Information from Third Parties
We may receive information about you from third-party service providers, such as payment processors, shipping and fulfillment partners, and advertising and marketing platforms. We treat all such information in accordance with this Privacy Policy.
Use of Cookies
We use cookies to enhance your browsing experience and analyze website traffic. Some cookies are essential for our site to function, while others help us understand usage and personalize content.
You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use some features of our website.
For more information on cookies used by Shopify, visit: https://www.shopify.com/legal/cookies
Sharing Your Information
We only share your personal information in limited circumstances, such as with service providers who help us operate our website and fulfill orders, with marketing and business partners (with your consent), with legal authorities when required by law, or in the event of a business transfer, such as a merger or acquisition.
We do not sell your personal information.
Children's Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us so we can delete it.
How We Protect Your Data
We implement reasonable security measures to safeguard your personal information. However, no method of transmission or storage is completely secure. Please take steps to protect your personal information and contact us immediately if you believe your account has been compromised.
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access or request a copy of the data we hold about you, the right to correct inaccurate information, the right to request deletion of your data, the right to object to or restrict certain uses of your data, and the right to withdraw consent where applicable.
To exercise your rights, please contact us using the information below. We will respond in accordance with applicable laws.
Managing Communication Preferences
You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails. We may still send you non-promotional messages related to your orders or account.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies separately.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@getpuffle.com